Privacy Policy

📋 Information We Collect​

 

In order to process your booking and to ensure that your stay with us runs smoothly and meets your needs, we collect essential information such as:

• Full name

• Address

• Phone number

• Email address

• National ID or passport details (for identity verification)

• Special requirements (e.g., accessibility needs, dietary requirements)

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🔐 How We Use Your Information

 

We use your information solely for the purpose of:

• Processing your booking

• Managing your stay

• Communicating important information related to your reservation

• Complying with local legal requirements

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🤝 Sharing Your Information

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• We may share your information with trusted parties such as security companies, credit verification services, or government authorities if required by law.

• We do not sell, rent, or pass your information to any third parties who are not directly involved in managing your stay.

• Sensitive information (e.g., health, disabilities, religious requirements) will only be shared when necessary and always with proper discretion.

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🛡️ Data Protection

 

We take full responsibility for ensuring that appropriate security measures are in place to protect your data.
All personal data is stored securely, and access is limited to authorized personnel only.

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🌎 Legal Compliance

 

We adhere to the data protection laws applicable in Azad Jammu & Kashmir.
We will retain your personal information only as long as necessary for booking purposes, legal compliance, or resolving any disputes.

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✉️ Contact Us

 

If you have any questions regarding your personal data, or if you would like to update or remove your information from our records, please CLICK HERE to contact us: